Contact Us


Contacting us:
Shop Opening Hours: 
Weekdays 10:00 – 16:00 (GMT) 
Saturday 10:00 – 13:00 (GMT) 
Weekends by prior appointment
Bank Holidays by prior appointment

Phone: +353 (0) 23 88 50018
Skype: bigsurf.ie
Email: info@bigsurfshop.com

Postal Address:
BIGSURFSHOP.COM,
Unit 2,
Clogheen Business Park
Clonakilty,
Co. Cork,
Ireland


Online at BIGSURFSHOP.com…

We operate online 24 hours a day, so we welcome you to spend as much time as you please shopping for your favourite products, at any time suitable for yourself. Our website is updated every day. Unless, due to the fact that we are real “water babies”, we’re out enjoying some epic big surf conditions for ourselves, you’ll notice changes every day to our website. We guarantee to answer your query through the website within 24 hours of us receiving.

How we can help you…

We’re always here to help with everything from equipment choice and advice, through to assistance with your online transaction if you need us.

Shopping with BigSurfShop.com is 100% safe and we strive to ensure that at all times. We also strive to make it as easy as possible…we promise, if we can manage it, you will be able to also!

If you feel you’ve made a mistake with your online transaction, please don’t worry…we’ll be in touch soon after receiving your order to confirm that everything is on track and underway. We’ll let you know when you’ll receive your order, if there are any delays expected or if there is anything unusual regarding the specific items that you have ordered. We may even contact you directly to make sure you have ordered the correct product for your needs, or perhaps there may be a more suitable product…we pride on offering good, honest and sound advice.

How to contact us…

There are many ways for you to contact us, listed in order below that will let us respond fastest to your query…

Email us directly at: info@bigsurfshop.com…we will reply to your query within 1 – 24 hours…this is fastest way to have us respond to your query.

Have us call you…Fill in the form across to have us call you back as soon as we’re available…this is the second fastest way we can respond to your query.

Call us! Simply dial: +353 (0)23 885 0018

Visit us! Our shop is located at Unit 2, Clogheen Business Park, Clonakilty, Co. Cork, Ireland (please note our opening hours above).

Directions to our shop from Cork city…

Travelling from Cork, arrive to Clonakilty on the N71, and take the second exit straight through small roundabout onto the Clonakilty bypass road (N71). Follow this road for approximately 1.6km when you will pass the entrance to the Quality Hotel Clonakilty on the left hand side, then pass the sports grounds on left hand side, and entering into the 60km speed zone, take the next left into the Clogheen Business Park. Follow the road through the business park until you see Clonakilty Tool Hire on the right…we’re in the large blue building after that on the right hand side. Drive under the height barrier, and then the second unit from the end, painted in colour salmon…is us!

Visit Clonakilty…

We’re proud to be part of West Cork, in particular Clonakilty for its beauty, people and atmosphere. Why not visit us and also spend some time in the locality while you’re here. Our man Paul, has these top suggestions…

  • Inchydonney for it’s beach…from beginner to world class conditions, and only 10 minutes from our shop!
  • Model Railway Village…great outdoor miniature railway for all the family…train ride around town!
  • Quality Hotel & leisure Centre…great hotel for family breaks, with full leisure facilities
  • History…Michael Collins museum right in the town
  • Shopping…farmers market on Friday, bustling main street through the town packed full of shops
  • Music…live nightly in various locations
  • Food…restaurants throughout the town every night (ask us for recommendations)
  • FREE parking…everywhere…no hassle, no stress
  • FREE playground for kids

Other info…

We deliver everywhere! …Ireland, the UK, Europe and the World! We want your order to arrive in perfect condition, so you can rely on us to secure the best value delivery service available from our shipping partners.

Information on delivery times and rates are HERE.

Anything Else?

For any other reason that you need our assistance, please feel free to contact us…we’d love to hear from you. We promise to do our very best to make your interaction with BigSurfShop.com as smooth and as safe as possible!

From all the team – thank you for visiting.